I believe the reason is that the iPhone assumes that all emails both POP and IMAP are still stored on the server. If you need help with your HostPapa account, please open a support ticket from your dashboard.I can confirm that 9 years later this problem still exists. IMAP, POP3, and SMTP require authentication. Secure SSL/TLS Settings (Recommended) Username: Default Email Account Settings (Office 365 Email)

NOTE: If you are setting up a POP account instead of IMAP, you will need to use the following settings:Ĭlicking Add Account will then give you a confirmation notice that the account has been set up successfully. NOTE: The username is always the full email address you are setting up. To verify your account settings, ensure they are set up as shown in the image above. However, if you get a notice that states: Sorry! We couldn’t find a match, then click the IMAP/POP icon to continue. If successful, you’ll see a screen showing the correct settings and an option to Add Account. Outlook for Mac will now try to auto-detect the settings to connect to the server. Input your email address, then click the Continue button. The Set Up Your Email screen will appear. Ĭlick the + button and choose New Account :

However, if you already have one or more email accounts set up in Outlook and wish to add a new one, simply click the Tools menu at the top of the screen, then choose Accounts. You will need to change some of the settings to match your setup. NOTE: For this tutorial, we will use as our test email account. If you’ve never opened Outlook for Mac before, when you do for the first time, you’ll be prompted to set up an email account immediately, and can skip to the next step. This tutorial describes how to set up Microsoft 365 email in Outlook for Mac.

Change server settings outlook mac